
State Farm® Insurance Agent Brad Batchelor
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Taz Q
July 3, 2025
"He was very helpful!"
Jayda Crutch
July 3, 2025
"Thank you Scotland for the best car insurance best customer service I ever had please tap in immediately"
Dorian Walker
July 1, 2025
"Scotland was very helpful and gave us quick service!"
"We can’t thank you enough for this awesome review, Dorian! Knowing we made your experience a great one means the world to us. "
Russ Farrar
July 1, 2025
"Scotland did a great job explaining the merits of the new coverage."
"Thank you, Russ, for your feedback! It's great to hear that Scotland was able to clearly explain the benefits of the new coverage. We appreciate your support and look forward to assisting you in the future."
faye perkins
June 27, 2025
"I had the best experience of customer service. Scotland took in to consideration everything that was needed for our family and he provided all that along with a great friendly personality. I gave state farm a five star rating."
"Thank you, Faye, for your fantastic review! We're glad to hear that Scotland was able to meet your family's needs with such a friendly approach. Your five-star rating means a lot to us."
Jeinutheen Mohamed
June 27, 2025
"The best experience getting the new insurance coverage for my auto & home. I worked with Mr. Scotland. He was extremely helpful, very polite & patient. He answered all my questions and recommended the best options for my insurance needs with best possible rates. Highly recommend for any insurance needs. Keep up the great work, Mr. Scotland & Brad! You're the best!"
"Thank you, Jeinutheen Mohamed, for your fantastic review! We're delighted to hear that Mr. Scotland was able to assist you with your auto and home insurance needs. Your recommendation means a lot to us, and we'll continue striving to provide top-notch service."
Amanda Mack-Thomas
June 27, 2025
"It all started with a random text from State Farm saying they received a quote for me. I was a bit confused becauseI had not asked for one. So the agent and I are talking and after speaking with Scotland I found out that I would be saving some money by switching from Progressive! I wasn't able to get started that week, but I asked for a call back in a few days. So, Scotland called me back this morning and we were able to get me squared away. He was helpful, hilarious, and very kind. I really appreciated his customer service and how knowledgeable he was about all the services offered by State Farm. It's funny how things work out that way."
"Thank you, Amanda, for sharing your experience with us. It's great to hear that Scotland was able to assist you effectively and make the process enjoyable. We appreciate your feedback and look forward to serving you in the future!"
DeBassin21
June 26, 2025
"Scotland was Amazing agent I was nervous was to switch companies because I’ve been with mine since the army. He did a wonderful job! And made the transition super easy"
"We appreciate you, DeBassin21! Your feedback keeps us motivated to continue providing great service. Thanks for being part of our insurance family! "
Tara Lane
June 24, 2025
"Great customer service"
"Thank you, Tara, for your feedback! We're glad to hear that you had a great experience with our customer service. If you ever need assistance, feel free to reach out."
Leah Carver
June 23, 2025
"Just switched my policy after 28 years at one insurance company to Scotland Kolb and Brad Batchelor of State Farm and will be saving over $335 a month on 3 cars. Thrilled to say the least."
"Thank you, Leah, for sharing your experience with us! It's great to hear that you're saving on your policy after making the switch. We're here to help with any questions or needs you might have. "
Kayla
June 20, 2025
"Very helpful and helped me understand my new policy. Also helped me get more for my buck . Took time and explained my options. Highly recommended. Thanks so much"
"Thank you, Kayla, for sharing your experience with us. It's great to hear that you found the policy explanations and options valuable. We appreciate your recommendation and look forward to assisting you in the future. "
Karen Smiley
June 19, 2025
"Scotland Grene Klob has been a pleasure to work with. I highly recommend him. Thank you Scotland 😊"
"Thank you, Karen, for sharing your experience with Scotland. We're glad to hear that he made your experience a positive one. Your recommendation means a lot to us!"
Isabella Pena
June 18, 2025
"Scotland was a great help! Thank you!"
"Thank you so much, Isabella, for your lovely words and the fantastic 5-star rating! We're thrilled to hear that Scotland was able to help you out. If there's anything else you need, don’t hesitate to reach out—we're here for you!"
cynthia butler
June 18, 2025
"Great"
"Thank you, Cynthia, for your great review! We're glad to hear that you had a positive experience with our agency. If you have any questions or need further assistance, feel free to reach out."
Ngoc Truong
June 17, 2025
"Scotland is absolutely amazing! He was incredibly enthusiastic, patient and kind throughout the entire process. He took the time to clearly explain every term & condition in a way that was easy to understand, and made sure I felt comfortable with everything before moving forward. Truly one of the most genuine and helpful people I’ve worked with. Highly recommended!!!"
"Thank you, Ngoc, for sharing your experience with Scotland! It's great to hear that he was able to make the process clear and comfortable for you. We appreciate your recommendation and look forward to continuing to assist you. "
Kamil Karroum
June 3, 2025
"Response on time and over time Thank you for your dedication"
"Thank you, Kamil, for your kind words and for taking the time to share your experience. We're glad to hear that our team's dedication met your expectations. Your feedback is greatly appreciated."
David Padgett
June 3, 2025
"Scott is always very helpful and trustworthy"
"Thank you, David, for your kind words about Scott. We're glad to hear that you find him helpful and trustworthy. Your feedback is greatly appreciated."
Janeida Griffin
June 2, 2025
"Simply AMAZING. Scotland got me covered in less than 2 mins. I inquired online. He responded with numbers. I called him to provide payment details. Voila. Covered! So happy. My previous carrier was just waaaaay too much. I drive an older vehicle and just needed minimum coverage. So happy Scotland was able to help me out. Now I can drive in confidence. I’m sending EVERYONE to my guy Scotland!!! The best in the land."
"Thank you, Janeida, for sharing your experience! It's great to hear that Scotland was able to assist you so efficiently and meet your coverage needs. We appreciate your recommendation and look forward to continuing to serve you. "
Fatoumata Diallo
May 27, 2025
"Super easy to work with. Answered and Explained all my questions."
"Thank you, Fatoumata, for your kind words and the perfect rating! I'm glad to hear that your questions were answered and explained clearly. If you ever need further assistance, feel free to reach out. Take care!"
Tina Gnecco
May 27, 2025
"Scotland provided quality service and great rates for multiple policies! He is professional, attentive and went above and beyond!"
"Thank you, Tina, for sharing your positive experience in Scotland. It's wonderful to hear that he gave you helpful and attentive service with your policies. We appreciate your feedback and look forward to serving you in the future."
Joe'l Pichardo
May 23, 2025
"We’re very helpful and help me get to the best price for my car insurance and life insurance bundle plan."
"Thank you, Joe'l, for your kind words and the perfect rating! We're glad we could assist you in finding the best price for your insurance needs. If you have any more questions or need further assistance, feel free to reach out."
Stephanie Hughey
May 22, 2025
"Scotland was very helpful and explained everything to me."
"Thank you, Stephanie, for your kind words and the 5-star rating. We're glad to hear that Scotland was able to assist you effectively and provide clear explanations. If you have any more questions or need further assistance, feel free to reach out."
Mike Kaman
May 20, 2025
"Very responsive to my cars, home, umbrella and additional coverages that ensure I don’t have any gaps in appropriate coverage. Carrie and Scotland staff the office and are wonderful to work with."
"Thank you, Mike, for your kind words and for sharing your experience with us. We're glad to hear that Carrie and Scotland have been helpful in addressing your insurance needs. We appreciate your trust in us for your coverage."
Lorre Morgan
May 15, 2025
"Scotland Kolb is the best!"
"Thank you, Lorre, for sharing your feedback! We're glad to hear that Scotland made a positive impact on your experience. If you have any more questions or need assistance, feel free to reach out."
Terry Scott
May 15, 2025
"Everyone here is very helpful and extremely nice. Anytime I have had anything happen or come up, they are always there and ready to help."
"Terry, I appreciate your fantastic review! I’m thrilled to hear Cooper has been of assistance. It's wonderful to hear that his personalized approach made a positive impact. If there's anything more you need or questions you have in the future, please don't hesitate to reach out."